Customer Support Professional (IT Specialist)

GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance. This position will be located in Fairfax, Virginia and will be a fully onsite position.

• Provide requirements assessments, market surveys, materials provisioning, logistics support, and related acquisition support documentation for current and future equipment and materials requirements, including workstations, communication equipment, servers, storage systems, software, and peripheral devices.
• Track mainstream technology market trends to identify reasonable guidelines for equipment requirements.
• Provide market research on IT trends, pricing, and discount options.
• Collaborate with asset management team to verify deliveries match orders and to log and maintain assets, licenses, warranties, and related documentation.

• High School with 3 - 6 years IT customer support (or commensurate experience)
• Secret clearance with ability to obtain and keep DEA suitability

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.