Software Programmer 3 (SNOW Developer)

The VA NSOC defends, manages, and monitors the network operating status and cyber security posture of the VA by providing the day-to-day management, operation and configuration of the enterprise network infrastructure, Internet Gateways, the delivery of enterprise security systems and services, the monitoring and reporting of security incidents, the conduct of threat and vulnerability analysis, the validation of adequate security controls within the enterprise and the full range of functions across the spectrum of activities relating to incident management, incident response and enterprise network management.

Seeking a ServiceNow (SNOW) Developer/.Net Developer for first shift, full time work at the VA’s Network Security and Operations Center (NSOC) in Martinsburg, WV, working for Portal Services Application Development team.

• ServiceNow (SNOW) development using the Application Platform
• Provide expertise on all technical questions related to development on of SNOW
• Create and manage scripts and workflow.
• Develops the technical solutions, implements them and performs the component integration tests
• Understand the business needs and the needs to standardize processes, and build this into the design
• Troubleshoot issues and conduct root cause analysis
• Resolve escalated issues with a sense of urgency
• Identify potential improvements to reduce the number of problems and enhance supportability.
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
• Establish methodologies (documentation, process and procedures) to be followed during project life cycle
• Foster teamwork and collaboration across a global development team, project teams, and business and systems partners

• At least three years of ServiceNow platform capabilities
• Certification in ServiceNow Application Development
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• Experience in JavaScript and Jelly scripting languages
• Experience with Business Rules, Script Includes, UI Actions, and Scheduled Jobs
• Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Experience presenting and conducting demo reviews with client stakeholders
• Strong experience in C# ASP.NET with .NET Framework 4.0 and above (Experience in multiple projects with capability to independently handle a project) a plus
• Experience with OO design/development
• Bachelor's with 5 - 8 years (or commensurate experience)

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.