Journeyman Telecommunications Deployment Engineer

GovCIO is currently hiring for a Journeyman Telecommunications Deployment Engineer to provide telecommunications support to their local area, and travel around the country for telecommunications deployment activities. This position is located in Boston, MA and is primarily an onsite position.

Provides installation, technical expertise, and training for all telecommunications equipment and components. Installs, configures, terminates and tests all telecommunications equipment, cables, connectors, and interfaces. Performs intricate alignment and calibration procedures to ensure telecommunication systems are operating efficiently.  Resolves system operational problems by troubleshooting and performing fault isolation. May supervise telecommunications technicians, outside contractors providing technical support and media production services.

• Responsible for installation activities within the telecommunications function including implementation, diagnostics and operations/user support.
• Monitors the operation of telecommunication network systems and transition mediums.
• Performs complex tasks relating to telecommunication network operations, installation, and/or maintenance for local, off-site and/or remote locations.
• Serves as technical specialist for the resolution of complex network problems.
• Provides field reporting as required.

Below is a non-comprehensive list of technologies that the technician may encounter.  The ideal candidate will understand the purpose of these technologies and have some experience with them, or with equivalent technologies:

• Cisco IP audio and video endpoints, Unified Call Manager (CUCM), Expressway Meeting Server (CMS), Meeting Management (CMM), Telepresence Management Suite (TMS), Prime, and Identify Services Engine.
• Broadsoft Cloud
• Microsoft System Center Configuration Manager (SCCM)
• Avaya technologies including audio/video components, Communicator, One-X, Application Enablement Server (AES), and the following at version 6.0 or above:  Communications Manager, Session/System Manager, and Aura Messaging.
• Polycom DMA, Real Presence, and endpoints
• Solarwinds
• Splunk (syslog)
• CyberArk
• ICAM / Single Sign On methodologies (SSO) / Certificates
• InfoBlox / Akamai
• SIP routing, dial pattern and number translations, E.164 routing, PRI as well as standards-based codecs, to include codecs from Cisco and Polycom
• Video Conferencing Services (VCS) infrastructure
• Unified Communications and Video conferencing, including but not limited to: Cisco Unified Communications Manager, Unity Connection, TEAMS, UCCX, Expressways, Jabber Client, SIP, H.323, and QoS
• Session Border Controllers (SBC), Cisco Unified Border Elements (CUBEs)

High School with 0-3 years (or commensurate experience)

Required Skills and Experience

• US Citizen
• High degree of technical proficiency
• Excellent problem-solving skills and analytical abilities

• Must be prepared for regional travel up to 25% at customer locations.

Preferred Skills and Experience

• CCNA or above

Clearance Required:  Must be able to obtain and hold a Public Trust Clearance

#DSG #NEON #NSS #TMK

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.