Technical Writer (Remote)

GovCIO is seeking a Technical Writer to join our Health Services Portfolio Intake (HSP) Team with the Department of Veterans Affairs (VA). The Technical Writer will help inform and engage audiences, with primary responsibilities that include internal communication and technical documentation. They will be responsible for developing engaging written and verbal content across various digital platforms and creating, editing, and organizing technical documents. The ideal candidate will be able to translate complex and technical messages into clear, compelling, and engaging content for multiple audiences. This position requires excellent advanced technical writing skills, and exceptional attention to detail. Candidates may be asked to submit a work portfolio. This US-based fully remote position operates Monday-Friday, 8 AM to 5 PM ET. 

• Write clear, compelling, and error-free content for websites, good news stories, emails, and ad hoc communications that is consistent with VA brand’s objectives and values.
• Write, edit, and proofread a variety of technical documents, simplifying complex information into accessible formats for a wide range of audiences.
• Support management of the Health Intake SharePoint site and subsites to ensure content is accurate, compliant, and useful to visitors.
• Collaborate with technical and business teams, contributing to presentations and requested briefs.
• Leverage superior writing abilities, attention to detail, research skills to develop and finalize accurate, quality deliverables in a timely manner.
• Manage and improve the Health Intake document library structure to enhance searchability and user value.
• Manage multiple projects simultaneously without impacting quality, delivery, or timelines.
• Ensure plain language and 508 compliance standards are upheld across all material development.

Required Skills and Experience

• Bachelor's in business administration, Business Management, Computer Science, Information Systems, Operations Research or related fields with 8+ years (5 to 7 years of relevant experience may be substituted for education)
• Technical Documentation: Advanced experience in creating clear, concise and comprehensive technical documentation to support varying audiences.
• Effective Communicator: Demonstrated ability to convey information clearly and persuasively in both verbal and written forms.
• Website Administration: Experience in maintaining messaging and information in any content management system (e.g. WordPress, SharePoint, Squarespace).
• Task Management: Ability to manage multiple projects and meet deadlines.
• Experience with SharePoint

Preferred Skills and Experience

• Experience with Veterans Affairs or other government agencies

Clearance: Must be able to obtain/maintain suitability/public trust clearance

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.