Technical PM/Cyber Security Specialist (Remote)

GovCIO is seeking a candidate for a Technical Project Manager/Cyber Security Associate to join our Health Informatics Product line, in the Office of Information Technology at the Department of Veterans Affairs. The candidate should have experience with a civil agency, preferably the Department of Veterans Affairs. The environment is dynamic, and client needs are often evolving. As such, servant leadership, problem-solving, process improvement, automation, modernization, optimization, technical delivery, Agile/SAFe, cyber security, rapid learning, and carrying the innovative mindset needed to lead our clients through conceptualization, technical delivery planning, and execution is critical in the support of product line operations. Additionally, this candidate will also support technical subject matter expertise in cyber security, VA architecture concepts, workflow, the CPI/HPI process, and managing program level initiatives and workload using SAFe methodologies and Atlassian toolsets such as Jira. This position is a US-based fully remote position with core hours of operation from Monday to Friday 8 AM to 5 PM ET.

• Leverage Cyber Security disciplines such as but not limited to CISSP, Security+, CISA, CISM, SSCP, in order to guide and govern the security standards and processes across an entire product line.
• Provide technical support for product teams as it relates to cyber security patterns and practices, ATO renewals, system monitoring and DevSecOps.
• Translate technical development and cyber security issues into easily consumed language for senior leadership.
• Assist in the ATO lifecycle including planning, submission, remediation, tracking and governance.
• Establish and maintain process for managing and coordinating remediation of Product Line High Priority Incidents (HPI) and Critical Priority Incidents (CPI), includes driving process improvements and executive level reporting.
• Translate complicated issues from multiple information sources into a clear point of view, and create a compelling, concise, and well-written narrative that can easily be consumed by senior leadership.
• Establish and maintain process for Product Line SNOW ticket tracking and collaborate with SMEs to automate SNOW ticket tracking.
• Serve as management liaison for Sub-PL operations support teams, providing strategic direction, process improvement audits, governance, and technical cyber security monitoring and action support.
• Collaborate with other teams (both internal and external) to provide implementation support for the Jira to SNOW interoperability initiative.
• Understand and leverage monitoring tools such as SNOW and Splunk, as well as custom dashboards built in Power BI to provide reporting and ticket management functions to support VA Operations Program Manager decision making.
• Support program management, governance, oversight, and executive level reporting.
• Collaborate and provide requirements and guidance in the generation and sustainment of product line dashboards for operational metrics to include information data sources such as VASI, Product Scorecards, and other source data repositories; this uses multiple tools such as Power BI, Jira, Jira Align, etc.
• Facilitate identification and enhance visibility of technical debt and work with Sub Product Line Operations stakeholders to reduce.
• Provide guidance and direction to Sub Product Line Operations Leads to share and implement best practices and standardize operations Product Line wide.
• Provide guidance and maintain product line alignment with VA, OIT, and OHI Technology policies and standards.
• Improve the work value stream: remove tactical impediments, improve work process for more effective, consistent, and sustainable execution.
• Manage competing priorities, handle research and response for all product line operations related data calls and provide ongoing progress reports.
• Document and provide recommendations for technical operational management approaches and delivery on projects/products.
• Manage parallel projects under a complex program while also providing cross functional program level support.
• Create strategic roadmaps, with alignment to goals, operations plan, and OKRs.
• Document, track, and monitor project, program, system, product, and various performance metrics and report progress with recommendations or innovative approaches for improvement, organizational maturity, and/or optimization.
• Serve as an escalation point for customer concerns if/when they arise and identify appropriate resolutions to achieve client satisfaction in a timely manner.
• Provide strategic and technical advice on product line performance through automation, continuous integration pipelines, and other means.
• Understand existing processes and identify how to improve and streamline them to improve team efficiency and effectiveness.
• Collect, analyze, manage, and report key Product Line execution status measures and metrics across all aspects of the Agile product development lifecycle and product line operations.
• Support communications, program baseline support, strategic planning and analysis, data collection, quality reviews, risk management, scheduling, and overall management and technical delivery of assigned projects.
• Monitor, track, and provide client reports on project schedule, work plan, risks, action items, key decisions, and budget to ensure the project meets targeted dates and goals.
• Manages the technical delivery of a project through the design, implementation, and testing in accordance with project objectives.
• Understand the client’s business issues and data challenges; perform gap analysis and provide solution recommendations.
• Conduct research, analyze information needs, and perform analysis to support the delivery of relevant artifacts including business process diagrams, reports, and presentations ensuring adherence to quality and cyber security standards.
• Translate complicated issues from multiple information sources into a clear point of view, and create a compelling, concise, and well-written narrative that can easily be consumed by senior leadership.
• Leverage excellent presentation development skills to synthesize complex information into succinct visualizations using PowerPoint and Visio

Required Skills and Experience

• Bachelor’s Degree in a Business, Engineering, or technical discipline plus 15 years of experience; 10 additional years of experience can be substituted for the degree requirement
• Experience in managing multiple and concurrent mid-sized or large-scale software development projects.
• Experience in the software development and/or product management lifecycle.
• Experience in managing projects in the Department of Veterans Affairs
• Experience in the Healthcare IT field
• Intermediate proficiency in all of the major Microsoft Office Suite of tools.
• Experience using Jira in an Agile or SAFe environment.
• Familiarity and understanding of DevSecOps principles and best practices.
• Experience in at least 2 of the 8 major cyber security domains, specifically in how it is managed in the public sector.
• Experience providing cross-functional program level support
• Experience creating and presenting executive summary presentations
• Experience in risk management and mitigation strategies

Preferred Skills and Experience

• Certified in at least one SAFe proficiency/discipline.
• Project Management Professional – PMP Certified
• Certified in at least one Cyber Security discipline such as but not limited to CISSP, Security+, CISA, CISM, SSCP, etc.
• Understanding of Lean Six Sigma and LEAN principles and processes
• Understanding VA technologies such as VistA, VPR, REST API SOAP
• Familiarity with InterSystems products such as (Cache, IRIS, FHIR ODS, HS, HC)
• Familiarity with the Electronic Health Record (EHR)
• Experience in conflict management and servant leadership
• Highly motivated and analytical; proven problem-solving abilities
• Ability to demonstrate initiative, proactivity, and enthusiasm in a fast-paced environment
• Willingness and ability to quickly learn new skills, new client environments, and grow domain expertise
• Ability to conduct independent research in the root cause analysis and resolution of complex issues
• Excellent planning, project oversight, risk management, prioritization, organization, attention to detail, leadership, and time management skills
• Demonstrated strong facilitation and excellent verbal communication, oral presentation, analytical and written communication skills.

Clearance Required: Ability to obtain and maintain Public Trust/Suitability clearance at VA.

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.