Technical Writer

GovCIO is currently hiring for a Technical Writer Senior to produce policy and technical documentation in support of a Zero-Trust Architecture Implementation project. This position is located at Langley AFB, VA and requires on-site presence.

Will be responsible for creating and maintaining documents codifying policies, simplify complex technical information and document Zero-Trust activities for both internal usage and for customers. Work products include but are not limited to policies, distribution and implementation plans, standard operating procedures, and contract deliverables.

Other responsibilities may include but are not limited to:

• Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites, and podcasts.
• Gathers information through research, statistical reports, and interviews with technical staff.
• Attends customer meetings and produces concise, relevant notes of key decisions, action items, and major updates
• Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.
• Recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.

#nss

#maverick

High School with 9+ years (or commensurate experience)

Required Skills and Experience

• • High School with 3 - 6 years (or commensurate experience)
  • Required Skills and Experience:
  • Advanced Word and Adobe Acrobat Skills
  • Information Gathering: Researches products, services, technologies, or concepts by studying samples, conducting research, interviews subject matter experts (SMEs), and collaborates with various departments like engineering, development, and product marketing; produces notes after gathering information or attending meetings
  • Content Development: Writes and edits technical documents, user guides, reports, FAQs, and online help content.
  • Simplification & Clarity: Translates complex technical information into clear, concise, and easy-to-understand language for a specific target audience.
  • Visual Communication: Incorporates diagrams, screenshots, illustrations, and other visuals to enhance understanding.
  • Editing & Proofreading: Reviews and refines documentation for accuracy, grammar, spelling, punctuation, and style.
  • Standardization and Compliance: Ensures consistency in terminology, style, and formatting across platforms and media; ensures compliance with government publication and other templates
  • Collaboration: Works effectively with cross-functional teams, including engineers, developers, designers, and project managers.
  • User Feedback & Improvement: Collects user feedback to update and improves content and user experience.

Preferred skills:

#nss

• Knowledge of Zero-Trust Architecture
• Experience with DoD NIPR, SIPR and JWICS Networks

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
  • Virtual video interview conducted via video with the hiring manager and/or team
  • Camera must be on
  • A valid photo ID must be presented during each interview

• During the Hiring Process
  • Enhanced Biometrics ID verification screening
  • Background check, to include:
    • Criminal history (past 7 years)
    • Verification of your highest level of education
    • Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.