Submission Processing Lead – Digital Extraction, Validation & Submission

GovCIO is currently hiring for a Submission Processing Lead to manage downstream digital operations including data extraction, business rule validation, and digital submission packaging within a federal government digitalization workflow. This position will be located in Washington, DC and will be a hybrid position.

Please note: The contract has not been awarded; this position remains unfunded and is contingent upon the award of the contract.

Oversees the digital pipeline that processes scanned documents into structured, validated submissions for a large federal digitalization initiative. This includes managing teams responsible for data extraction, AI model performance, business rule validation, and packaging for final submission to government systems or third-party endpoints. The role ensures high accuracy, efficiency, and compliance with processing requirements and data quality standards.

• Lead all post-scan processing operations across 90M+ annual submissions.
• Create, conform, and update (as required) standard operating procedures across numerous groups of vendor processing groups.
• Oversee structured data extraction pipelines from scanned images, including OCR, ICR, and classification models.
• Drive performance and tuning of AI/ML models, including monitoring field accuracy, misclassification rates, and rejection causes.
• Validate outputs (XML, JSON, metadata) against client provided schemas and business rule sets, coordinating updates as needed.
• Ensure compliance with critical quality standards.
• Coordinate with the Functional Lead to test against evolving IRS style sheets and validation logic.
• Monitor submission packaging and delivery to client systems.
• Monitor rejections, ingestion failures, and transmission logs; implement remediation, resubmission, and root cause analysis.
• Manage performance reporting and support client audits or quality assessments related to digital submission fidelity.
• Maintain alignment with compliance requirements and support data reconciliation procedures.

Required Skills and Experience

• Bachelor's with 12+ years (or commensurate experience).
• 8+ years in digital processing, forms automation, or data validation roles, ideally in a federal or regulated industry.
• Demonstrated experience leading high-volume OCR/ICR data extraction and transformation operations.
• Hands-on experience tuning or evaluating AI/ML models for document parsing, classification, or entity recognition.
• Strong grasp of quality assurance principles, including statistical sampling, validation controls, and audit trail requirements.
• Experience interfacing with submission gateways and managing secure data transmission protocols.

Preferred Skills and Experience

• Knowledge of XML/JSON formatting, and file packaging for secure transmission.
• Experience working alongside software architects, product managers, and QA analysts in integrated workflows.
• Exposure to Cloud environments and FedRAMP certification programs.

Clearance Required:

Ability to obtain and maintain a Suitability/Public Trust clearance.

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.