PMO Lead – Program Oversight, Deliverables & Quality Governance

GovCIO is currently hiring for a PMO Lead to manage project governance, quality, staffing, reporting, and contract compliance efforts across a federal digitalization program. This position will be located in Washington, DC, and will be a hybrid position.

Please note: The contract has not been awarded; this position remains unfunded and is contingent upon the award of the contract.

Assists in the planning, execution tracking, staffing coordination, and performance oversight for a large-scale federal digitalization program. This role manages risk registers, status reporting, issue escalation, SLA dashboards, and staffing data to ensure on-schedule and on-budget performance. The PMO Lead also supports subcontractor reporting, financial tracking, and governance deliverables required by the federal customer.

• Maintain centralized visibility into all program activities across five technical and functional leads.
• Develop, manage, and report on program deliverables (e.g., project plans, monthly reports, quality dashboards, audit trail documentation).
• Track contractually required deliverables  and ensure submission per timelines.
• Monitor performance metrics and SLAs, including intake timeliness, scan quality, extraction accuracy, and issue resolution.
• Coordinate resource staffing plans, onboarding, and coverage for contractor and teaming partner personnel.
• Lead weekly status reporting, progress reviews, and issue escalation processes.
• Assist in monitoring and reconciling financial tracking data, burn rates, and level-of-effort metrics.
• Create new report templates and graphics in support of program growth and evolving client requirements.
• Collaborate with teaming partners to ensure consistent SOPs, data reporting formats, and delivery quality across sites.
• Coordinate subcontractor performance reporting and accountability in alignment with SLAs and Quality Control Plan.
• Support risk management, schedule updates, and corrective action plans in collaboration with the Program Manager.

Required Skills and Experience

• Bachelor's with 5 - 8 years of experience in program management, PMO, or delivery oversight roles on federal or large-scale commercial programs.  (or commensurate experience) 
• Proven ability to lead cross-functional teams in a matrixed environment.
• Experience with federal deliverable tracking, SLA enforcement, and contractor/subcontractor coordination.
• Familiarity with document processing, intake operations, digital transformation, or tax administration programs.
• Proficiency with program tracking tools, dashboards, and document control platforms.
• PMP certification or equivalent experience with structured project frameworks (e.g., Agile, Waterfall, hybrid).
• Some prior experience with Project Management at the IRS is highly desirable.

Clearance Required:

Ability to obtain and maintain a Suitability/Public Trust clearance.

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.