Technical Writer (Remote)

GovCIO is currently hiring for a Technical Writer & Visual Communications specialist to support the Digital Health Office, translating complex technical concepts into clear, compelling written and visual content. This role blends traditional technical writing with strategic communications, storytelling, and graphic design to support both internal and external audiences.

The ideal candidate is a strong communicator who can partner with engineers, product managers, and leadership to create documentation, presentations, infographics, and other visual assets that improve understanding, adoption, and engagement.

Writes, rewrites, and/or edits technical documents related to the software development lifecycle and supporting artifacts within our Confluence space to communicate clearly and effectively technical specifications and instructions to a wide range of audiences, including developers and product managers. Acquires subject knowledge by interviewing product developers, product managers and technical stakeholders. Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials.

• Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.
• Gathers information through research, statistical reports and interviews with technical staff.
• Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.
• Assists in preparing material for technical seminars and business forums. May be called upon to assist in technical or business presentations in such meetings as business or customer needs require.
• Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.

Communications & Content Development

• Develop clear, concise communications for diverse audiences (technical, executive, and non-technical)

• Support internal communications such as:

  • Program updates

  • Executive briefings

  • Change management communications

• Collaborate with stakeholders to shape messaging and narrative structure

Visual & Graphic Design

• Design and produce visual assets to support written content, including:

  • Infographics

  • Diagrams and process flows

  • Slide decks and executive presentations

  • One-pagers and fact sheets

• Ensure visual consistency with brand and accessibility standards

• Use graphics to simplify complex workflows, architectures, and data

Collaboration & Quality

• Partner with subject matter experts to gather requirements and validate content

• Apply editorial best practices, including version control and peer review

• Continuously improve documentation based on feedback and user needs

Bachelor's with 8+ years (or commensurate experience)

Required Skills and Experience

• Clearance Required: Public Trust
• Experience supporting technology, software, or IT programs
• Familiarity with UX writing or content design principles
• Experience in consulting, enterprise, or government environments
• Ability to manage multiple projects with competing deadlines

Preferred Skills and Experience include the following:

• Documentation tools (e.g., Confluence, SharePoint, Markdown, Word)

• Design and presentation tools (e.g., PowerPoint, Adobe Creative Suite, Figma, Canva, Lucidchart, Miro)

• Strong storytelling, layout, and visual hierarchy skills

• Knowledge of accessibility and plain-language standards

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.