Installation Associate 4

GovCIO is currently hiring for an experienced Installation Associate 4 opportunity supporting our Special Operations Support Services Business Unit fully onsite in Fayetteville, North Carolina. This position is for the installation, operations, and maintenance of audio-visual systems and projects.  The candidate must possess strong leadership and technical skills and will be working in a small team environment. The candidate must possess a great attitude, be flexible, have strong communication skills, and demonstrate a continuous willingness to learn, teach, and develop the team.

The candidate will conduct installation services, technical assistance and installation adaptation of various video display system sizes and numerous types of digital signal processors and analog audio installations. Integrate, install, configure, and maintain, complex AV systems, including, projectors, a variety of video walls (LCD / LED), Digital Signal Processors (DSP), microphones, and network-connected devices. Integrates other accessories such as UPS, instrument panels, XLR audio, Dante audio, CAT, video signaling and patch panels. Will monitor and verify quality in accordance with process or other control procedures. Checks components, tests for validation, and troubleshoots electrical systems for conformance to specifications and performs repair, removal, and reinstallation of layer 1 infrastructure, as necessary. Installation of custom infrastructure to length, cable building proficiencies, and insulate connections, cable protection, and cable installation via industry practices. Review technical drawings, record, document, and submit all field changes ("redlines") to ensure as-built drawings reflect the final installation. Assist with support structure levels of troubleshooting, provide high-level technical support, and assist with system solutions to ensure high-quality, reliable AV performance. Mentor and develop junior technicians, coordinate with vendors, ensure compliance with, industry standards, and manage, project timelines. Familiar with technology and industry materials to recommend new technology upgrades, design, signal flow diagrams, and provide, training to end-users on system usage. Perform preventative maintenance and diagnose technical, faults in, audio, video, and control systems. Strong communication skills, problem-solving under a project deadline, and leadership skills. Capable of lifting heavy equipment (50 lbs) and working on scaffolding/ladders/lifts. 

• Conducts AV/IT site surveys, project planning, and design support.
• Makes recommendations on hardware, cabling, and equipment requirements.
• Plans, builds, and installs cable patch panels and cable infrastructures.
• Installs and terminates all types of standard IT cable and fiber.
• Installs AV hardware, cabling, and equipment.
• Builds equipment rack installation and equipment installations.
• Uses technical drawings (AV/IT).
• Conducts integration processes with AV projects.
• Operates and maintains audio visual components, systems, and/or video teleconferencing suites.
• Performs inventories of project materials.
• Configuration database of control hex commands.
• Tracks, submits, assists with incident reports and materials requests in Service Now.

High School with 9+ years (or commensurate experience)

Required Skills and Experience

• Clearance Required: Secret
• Current and active U.S. Passport.
• Current and active U.S. Driver's License.
• Attain an AVIXA Certified Technology Specialists (CTS) within 180 days of employment.
• Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments.
• Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards.
• Must be able to travel CONUS & OCONUS up to 25% of the time.
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Must be able to lift 50lbs.
• Must be able to work in austere environments while OCONUS.

Preferred Skills and Experience

• Active TS, or ability to obtain and maintain TS/SCI
• Experience working in a Sensitive Compartmented Information Facility processes and procedures
• Experience with IT devices such as servers, graphic cards, and video display systems.
• Experience with basic PC functionality. Software updates, firmware, drivers and changing out video cards.
• Experience with Audio Visual equipment.
• Experience with cable/fiber infrastructure.
• BICSI Infrastructure, Copper and Fiber Certifications.
• Experience with Uninterruptable Power Supplies.
• Knowledge of AV over IP system.
• Knowledge of Dante AVB system configuration.
• Knowledge of Crestron, Extron system components/software.
• Extron AV Associate Certification
• AVIXA Certified Technology Specialist (CTS)

#AR

#NSS

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.