Administrative Specialist (SCA)

GovCIO is currently hiring for an onsite Administrative Specialist for our Kansas City, MO facility. This role focuses on precision and operational support, with roughly half of the work dedicated to error‑free indexing and entry of federal tax return data and the remainder spent assisting with key administrative tasks such as onboarding, offboarding, and daily site operations. Working closely with site leadership, you’ll gain broad training across all operational areas and valuable exposure to federal contract environments. The position is ideal for someone who values accuracy, enjoys variety, and wants to make a visible, meaningful contribution each day in a growing organization.

• Tax Document Indexing & Data Entry

• Accurately index, enter, and verify federal tax return data into designated systems and databases
• Cross-check entries to ensure 100% quality and data integrity
• Organize and file incoming documentation digitally and physically
• Safeguard all data in strict compliance with federal privacy regulations

• Administrative Support

• Provide direct support to the Site Lead and management team
• Prepare correspondence, reports, and presentations
• Manage calendars and coordinate meeting scheduling
• Screen, direct and escort visitors appropriately
• Maintain organized electronic and physical filing systems
• Process incoming and outgoing mail and packages
• Serve as a point of contact for internal and external communications

• Records Management & Reporting

• Maintain data in tracking systems and databases
• Generate regular and ad-hoc reports as requested
• Support inventory tracking using Total Recall Records Management Software
• Maintain employee records and training documentation

• Colleague Onboarding & Offboarding

• Prepare welcome packets and coordinate new hire paperwork
• Create and manage tickets to track onboarding and offboarding activities
• Coordinate badge and access requests
• Process offboarding documentation and system access removal

• Operations Support

• Coordinate with warehouse and production teams on administrative needs
• Assist with preparation for audits, assessments, and inspections
• Maintain standard operating procedure (SOP) documentation

• Process Improvement & Cross-Functional Flexibility

• Identify inefficiencies and recommend solutions
• Apply cross-functional training to support wherever the greatest need exists

• Qualifications

• 2-5+ years of administrative or clerical experience, ideally combining data entry, HR support, and/or compliance-related work
• Demonstrated accuracy in high-volume data entry involving tax, payroll, or financial documents
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Microsoft Access or similar database applications
• Familiarity with HRIS platforms or records management software is a plus
• Strong written and verbal communication skills
• Excellent organizational skills and the ability to manage competing priorities without losing accuracy
• Discretion and integrity when handling confidential or sensitive information
• Self-directed work ethic with the ability to perform consistently with minimal supervision
• High school diploma or equivalent required; college degree or equivalent experience preferred

• Requirements & Work Environment

• Must pass a federal background investigation and obtain/maintain a Suitability/Public Trust clearance
• Full-time, on-site presence required at GovCIO’s Subtropolis facility in Kansas City, MO
• Production environment with repetitive hand movements
• Occasional lifting of materials up to 25 lbs
• Moderate noise level due to scanner operation, printers, and warehouse equipment

• SCA Classification

• This position is classified under the Service Contract Act (SCA) as General Clerk III (Job Code 01113).

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.