Program Coordinator (Remote)

GovCIO is looking for a Program Coordinator to join our Health Portfolio Operations team to support a project with the Department of Veterans Affairs (VA). The environment is dynamic, and client needs are often evolving. As such, thought leadership, problem-solving, rapid learning, and carrying the innovative mindset needed to lead our clients through conceptualization, strategic planning, and execution is important. Additionally, flexibility and forward-thinking views are important for success. This role is a fully remote, U.S.-based position, with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET. Occasional (10-25%) travel required.  

• Provide direct support to the VA Health Portfolio Operations Manager in executing operational activities, reporting, and additional duties as assigned. 

• Capture and monitor action items, follow up with action owners to ensure resolution, and produce and communicate meeting minutes. 

• Produce weekly, monthly, and quarterly operational slides and reports to track risks, metrics, and status updates. 

• Manage peer reviews of work products, process documents, and presentation slides. 

• Store official program data, documents, and artifacts per VA directives. 

• Identify and manage risks and issues impacting progress and favorable outcomes. 

• Assist in identifying and managing risks and issues impacting Portfolio Operations objectives. 

• Understand existing processes and provide recommendations for improvements in documents, presentations, memorandums of understanding, and Standard Operating Procedures. 

• Support change management strategies for program objectives. 

• Prioritize and manage multiple tasks concurrently. 

• Take the lead on small projects. 

• Support all efforts to communicate changes and reduce their impact on the program. 

• Communicate clearly with team members, stakeholders, and participants. 

• Understand stakeholder needs and expectations. 

• Support fast turnaround requests for data by understanding the request and obtaining information from the appropriate individuals. 

• Maintain comprehensive documentation of program activities and decisions. 

• Assist in planning and organizing events, conferences, and meetings, handling conference packages from initiation to closeout. 

• Create and maintain event schedules, timelines, and agendas. 

Education, Required Skills and Experience 

• Bachelor's degree in business administration, business management, computer science, information systems, operations, research, or related fields with 5 years of experience (8 to 10 years of relevant experience maybe substituted for education). 
• Detail-oriented with excellent organizational skills. 

• Effective time management and ability to meet tight deadlines. 

• Strong analytical skills for process evaluation and improvement. 

• Excellent problem-solving and decision-making abilities. 

• Proficient in risk management and issue resolution. 

• Skilled at identifying client challenges and crafting strong solutions. 

• Experienced in strategic planning and execution. 

• Team player with strong relationship-building skills. 

• Collaborative with team leaders and subject matter experts. 

• Effective at managing group dynamics and fostering an inclusive environment. 

• Excellent written and oral communication skills. 

• Comfortable presenting to diverse audiences with advanced presentation skills for senior executives. 

• Able to work independently with minimal supervision. 

• Proficient with MS Office Suite, MS Teams, and workflow management. 

• Experienced with IT-related projects. 

Clearance Rquiement: Ability to obtain and maintain a Suitability/Public Trust clearance.

• • Must be a US citizen. 
  • Must pass a background investigation. 

Preferred Skills and Experience: 

• Experience with Veterans Affairs or other government agencies. 

• Strong qualitative and quantitative analytical skills for assessing process effectiveness. 

• Proficiency in life cycle and project management methodologies. 

• Familiarity with VA-centric applications like GitHub, JIRA, and ServiceNow. 

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.